Frequently Asked Questions
What is your refund policy?
Because our themes are digital files, all sales are final. You can cancel your premium monthly membership anytime by logging into your account above. All sales are final with our Setup Services.
I just purchased your one of your setup services plan, what’s the next step in scheduling the setup?
We are a small development shop and do our absolute best to respond to all emails within 1-3 business days. Once we are in contact we will go over the process of setting up your theme or site depending on the plan your have purchased. Please note: all communication is done via email.
Can I use your themes on WordPress.com?
Yes you can! Simply become a member. From there, you will need to be on WordPress.com’s business plan so you can upload our themes.
Why should I become a member when I can download your themes for free?
Except for our Pro editions, all of our themes are free but support and updates are not. By becoming a member you get free support and free theme updates. You will also be supporting this site to help us continue to free release themes.
What do your Pro Editions include?
Our Pro editions include even more theme options, extra custom page templates, and homepage sliders (depending on the theme). We continue to add more features to our Pro editions. If you have an idea for a feature, members can request new features and we do listen to our members!
Do any of your plans include theme customization services?
They do not. You can contact us prior to joining if you are needing customization services. Our prices start at $65 per hour.